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Our Promise To You
We provide a hassle-free 30-day return policy. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
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Frequently Asked Questions
You can choose from 35 different payment options, including major providers like Mastercard, Visa, American Express, PayPal, and Apple Pay, as well as a range of local payment methods to fit your preferences.
Orders are processed within 1-3 business days, and shipping typically takes 7-14 days for delivery.
We partner with reliable carriers, including USPS, UPS, FedEx, Royal Mail, Canada Post, DHL, and others, to ensure your order arrives quickly and safely.
A tracking number will be provided with every purchase, allowing you to track your order's progress.
Our return policy allows 30 days from the date you receive your order to request a return. To qualify, the item must be in its original condition, unworn, unused, with tags attached, and in its original packaging.
Orders are processed quickly, so changes or cancellations can only be made within a limited time. If you need to make any modifications, please contact our support team as soon as possible at support@jacksonandblake.com
If your package is delayed, we’ll work with the carrier to resolve the issue as quickly as possible and keep you updated. If it’s lost, we offer a replacement only if you purchased our shipping protection. If you didn’t add shipping protection, reach out to us, and we’ll do our best to assist you.
Yes, we ship worldwide! Shipping costs and delivery times vary by country.
Orders are processed within 1-3 business days, and shipping typically takes 7-14 days for delivery.
No need to worry—we’ve got you covered. Cases of products arriving damaged are extremely rare, thanks to our strict quality control process conducted by our trained warehouse staff before shipping.
However, in the unlikely event that your order arrives damaged, please reach out to our support team via email with photos of the issue, and we’ll work quickly to resolve it.
Note: Our sizing follows international standards. To ensure the best fit, we automatically adjust sizes up by 1-2 sizes.